accessAtlanta

Questions

For immediate answers to your questions, please consult the frequently asked questions listed below.

Why do I have to register?
Why should I register?
What will you do with my registration information?
How do I register?
How do I activate my registration?
Why do I have to activate my registration?
Will I have to log in every time I visit AccessAtlanta.com?
How do I log in?
How do I log out?
How do I change my password?
How do I change my information, e-mail address, e-mail newsletter preferences, etc.?
I forgot my password. How do I get my password?
What is a cookie?
Why do you use cookies?
How do I make sure my browser is accepting cookies?
I entered my first name and e-mail address, but I was still prompted to register. I am sure that I've already registered.
If I have already registered for e-mail newsletters from AccessAtlanta.com, do I have to register again?
If I have already registered for another area of AccessAtlanta.com, do I have to register again?
Who do I contact if I am having technical problems with AccessAtlanta.com?

If you did not find the answer to your questions here, please contact us.

Answers

Why do I have to register?
AccessAtlanta.com asks that visitors complete a simple registration form in order to access certain sections and features online.
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Why should I register?
When we know you better, we can better program AccessAtlanta.com to provide you with 24-hours-a-day, 7-days-a-week breaking local news, weather,sports, entertainment coverage and much more. Registration is free and just takes a few moments.In the future, we plan to provide you with personalized features and services that will further enhance your visit to AccessAtlanta.com.
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What will you do with my registration information?
For further information on how your information will be used, please refer to our Privacy Policy.

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How do I register?
When you click on certain articles and features of AccessAtlanta.com, you will be asked to fill out an online form.
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How do I activate my registration?
Once you have completed the registration form on AccessAtlanta.com, you will automatically receive a confirmation e-mail from us.Within four days of receiving that e-mail, simply click on the web link you'll see in the e-mail we sent to the e-mail account you used to register with.If you can't click on the web link, copy and paste the entire link into your browser. If you don't click on the link to confirm your registration within four days,you will have to register again the next time you visit AccessAtlanta.com.
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Why do I have to activate my registration?
We do this as a security precaution, to ensure that no one can sign up someone else.
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Will I have to log in every time I visit AccessAtlanta.com?
No, as long as your browser will accept cookies, you will not have to log in when you return to AccessAtlanta.com. Make sure you have checked the "Remember me on this computer" check box in the registration form so that you will not be asked to log in next time. What is a cookie?
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How do I log in?
Simply click on the "log in" link on AccessAtlanta.com's home page. If your browser accepts cookies, and you selected "Remember me on this computer," you should not have to log in upon returning to AccessAtlanta.com .
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How do I log out?
To log out, click on the "log out" link on AccessAtlanta.coms home page. .
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How do I change my password?
Click on the Update Profile link in the Member Center that's located on AccessAtlanta.com's home page. Once you are in the update profile form, click on the "Click to change password" link.
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How do I change my information, e-mail address, e-mail newsletter preferences, etc.?
Click on the Update Profile link in the Member Center that's located on AccessAtlanta.com's home page.
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I forgot my password. How do I get my password?
Click on the "Forgot your password?" link on the log in page. It will display the password hint that you entered when you registered. If you still cannot remember your password at that time, please click on "Click here to have your password emailed to you."
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What is a cookie?
Some Web sites store information in a small text file on your computer. This file is called a cookie.
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Why do you use cookies?
We use cookies to keep you from having to log in to AccessAtlanta.com every time you visit. We recommend you configure your browser to accept cookies to maximize your use of AccessAtlanta.com .
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How do I make sure my browser is accepting cookies?
If you are using Microsoft Internet Explorer:

• Open your Internet Explorer and select the "Tools" pull-down menu. Select "Internet Options" from the bottom of the box.
• Click on the "Privacy" tab and then the "Advanced" button.
• Make sure "Accept" is checked under Third-party cookies.
• Press "OK" until you return to your browser.

I entered my first name and e-mail address, but I was still prompted to register. I am sure that I've already registered.
Make sure you are entering first name and e-mail address exactly how you entered it when you registered.
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If I have already registered for e-mail newsletters from AccessAtlanta.com, do I have to register again?
We may ask you for some additional information, but your password remains the same.
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If I have already registered for another area of AccessAtlanta.com, do I have to register again?
You may be asked to fill out more information.
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Who do I contact if I am having technical problems with AccessAtlanta.com?
Please contact us with all technical issues.
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